Terms of Service – ToLedger

Terms of Service – ToLedger

1. Acceptance of Terms

By accessing or using ToLedger, you agree to be legally bound by these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that entity.

2. Nature of Service

ToLedger is a cloud-based accounting SaaS platform providing bookkeeping, financial reporting, invoicing, VAT tracking, and related services. ToLedger does not provide legal, tax, or financial advisory services.

3. Subscription & Billing

Subscriptions may renew automatically unless canceled before renewal. All fees are exclusive of applicable taxes. Failure to pay may result in suspension.

4. Data Ownership

All financial and business data remains the sole property of the user. Upon termination, users may export their data in standard formats.

5. Security & Backups

ToLedger implements encryption, secure hosting, and periodic backups. Users are encouraged to maintain independent backups.

6. SLA – Service Availability

ToLedger targets 99.9% monthly uptime excluding scheduled maintenance. In case uptime falls below 99.9%, eligible customers may request service credits.

7. Enterprise Services

Enterprise customers may receive custom agreements, dedicated support, SLA extensions, and advanced security features. Separate contractual terms may apply.

8. Limitation of Liability

ToLedger shall not be liable for indirect or consequential damages. Total liability shall not exceed fees paid in the preceding 12 months.

9. Governing Law

These Terms are governed by applicable GCC laws.